Overall score: 4.5
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About NetEnt Live

‘Reinventing mobile live casino’ A heavyweight in the online casino industry, NetEnt was founded by Pontus Lindwall way back in 1996. This superior supplier of slot machines is synonymous with UK favourites such as Starburst and Mega Fortune Dreams, but in 2013, this pioneering-provider set out to conquer live casino. The company is based in Sweden, listed on the Stockholm Stock Exchange and is licensed by both the Malta Gaming Authority and the UK Gambling Commission, among many others. Over 900 employees, 100 hours of player interviews and 75,000 hours of real-time streaming per month can be attributed to the success of its live dealer product. Let’s find out whether they succeed in providing ‘better gaming’ in our NetEnt Live review.

  • An industry pioneer’s take on live casino
  • Innovative, cutting-edge and mobile
  • A truly customer-driven provider

FIRST IMPRESSIONS

It’s elegant and you’ll certainly experience its excellence as you play. This provider's table games are of the same standard and splendour we’ve come to expect. Access to their lobby is intuitive however only live blackjack and roulette are found here. HD quality streams and sleek betting screens manage to make up for this lack of variety. At some red and black wheels, the camera view automatically changes to show a different side to the spin. Welcoming, well-dressed dealers who sit behind the red or green felt guide your game and excel in their service.

  • Designed with casino players in mind
  • An organised appearance on any device
  • Exceptional service

GAME SELECTION

Their casino lobby is surprisingly small compared to suppliers of a similar status but there’s no sacrifice on the entertainment-factor. This provider’s collection of live casino games cover the basics with 25 languages and currencies to choose from. Let’s take a closer look at the selection of games on offer. NetEnt Live Blackjack is ‘as real as it gets’, with seven seats, a wide range of table limits and all the game stats you need to see on screen. The addition of side-bets and/or a bet behind feature would round their twenty-one games off nicely. Common Draw Blackjack impressed us the most as its unlimited number of seats means there’s no waiting around to stake your chips. Players make their own decision on the same hand and statistics on the way others bet are shown to the side. Branded as a game changer, NetEnt Live Roulette doesn't disappoint either. Their little wheels are seamless and synchronised for any screen but especially so on mobile. Choose from a European game, Auto Roulette or Roulette Pro to benefit from fast gameplay and a variety of stakes to suit your style.

VIP & HIGH STAKES

The setting and live streams of their live VIP games are consistent with its standard tables, however, betting limits do increase significantly. Chip values are quite high on VIP Roulette and Roulette Pro whereas bets are even higher per chip in Blackjack Pro and VIP Common Draw Blackjack. These posh places to play are produced to perfection for seasoned players where only this provider’s most proficient dealers’ guide each round.

ABOUT THE DEALERS

Mostly likely hailing from different European countries, NetEnt Live dealers speak English and Italian. They’re true professionals and we recognised this upon accessing our first table. They’re polite and greet you by name but they’re not as chatty as croupiers from Lucky Streak, for example. Dressed in solid shades of red or black, or to suit a particular theme, these dealers always look sharp and ready to entertain. Interestingly, NetEnt aims to reach 50/50 gender diversity by 2020. As long as their service continues to excel, we don’t mind who sits behind our table.

ABOUT THE STUDIOS

Every NetEnt Live table may come from studios situated in Malta but no stream looks the same in players’ eyes. That’s due to their use of Chroma Key technology which enables highly customisable, green screen 3D backgrounds for online operators. Typical live games are played in front of a luxe backdrop with low-lighting that sets the mood while promotional games feature scenery and costumes from pirates to fairy tales, depending on the theme. Unfortunately, this green screen technology sometimes causes their games to lack that land-based casino feel you may crave. Overall, there may not be plenty of cameras angles or out-of-focus tables in view but the sound of faint music and sophisticated style pleases.

TECHNOLOGY

DEVICE AVAILABILITY

Courtesy of NetEnt Touch, this powerhouse provider is available to you on any screen. This isn’t coincidental but a result of continuous research to uncover what players expect from their table gaming experience. Comparable high quality performance on both mobile and desktop is exactly what you’ll get. What’s even better is that any of their streams may be viewed in both landscape or portrait mode on any handheld device. Tap into your Android and try it out for yourself.

USER INTERFACE & VISUAL APPEAL

Modern, minimalist and very neat - that’s what comes to mind when taking a seat at a NetEnt Live table. Betting functionalities and other settings are superimposed on either side of the screen on desktop so as not to cover any of the action. Your dealer’s name appears at the top right, just above your balance information. The launch of NetEnt Live Mobile ensured, in part, that it’s user interface upholds its appeal on handheld devices too. In fact, it’s one of the cleanest interfaces we’ve seen, however, as with Evolution Gaming, the chat function fills the entire display on smartphone.

FUNCTIONALITY

As seems to be the norm in the industry, NetEnt offers the option to save your favourite bets, access information on recent rounds and view hot and cold numbers as well as your own detailed game history. What really stands out is the ability to show or hide players’ bets but each round could be made more immersive with the use of further camera angles. The latest gaming equipment is used, such as the Shufflemaster dealing shoe in blackjack, and in-spin betting on their roulette tables is also available. HD streaming with low latency reduces the video lagging that you may notice with other providers.

OUR VERDICT

This provider promises to be exclusive, modern, customisable and personal, and we’ve seen them deliver on those claims. They may not have the largest selection of games but its approach to technology and mobile live casino focus brings something different to the table. Their customer focus has worked so far but this provider must remain ahead of the game to compete. After all, the skill and savviness is there and NetEnt would surely impress with live baccarat, other card game options and increased functionality. Maybe updated customer research to see what NetEnt Live players want in 2017 and beyond is in order? We’ll be the first to inform you at LiveCasino.com.

  • A reliable casino provider with a strong brand
  • Use of ground-breaking technology
  • Room of grow in their choice of live table games