Game Experience: 7.5/10
Bonus & Offers: 8/10
Support & Payments: 8/10
Royal Panda delivers its player-centric live casino with a cute panda character that leads the way. As enjoyable as it is entertaining, there’s your pick of the best from Evolution, bespoke games and a tiered VIP programme. A greater number of providers in their lobby and dedicated mobile apps wouldn’t go amiss. If this cub continues to grow, we’ll keep you in-the-know at LiveCasino.com.
This casino was initially reviewed in October 2017.
Royal Panda Live Casino Quick Facts
|Selection||Blackjack, Roulette, Baccarat, Poker, Other card games, Game show|
|Live casino promotions||Yes|
|Payment methods||Visa, Mastercard, Maestro. Skrill, Neteller, Boku, MuchBetter.com, AstroPay Card, Trustly, ecoPayz, ewire, iDebit, iWallet, paysafecard|
|Customer support||09.00am – 00.30am CEST, Mon-Sun|
|Compatibility||Desktop, Tablet, Mobile|
|Mobile apps||Not Available|
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New Player bonus
18+ T&Cs Apply – www.gambleaware.org
18+ T&C Apply – gambleaware.org
Valid for second time depositors or more.Offer valid once on the 21st of each month. £20 min. deposit. FP [FreePlay] expires in 14 days. FP valid for selected games. FP wins credited in bonus & capped at amount granted, exc. JP wins. Bonus wins capped at £500, exc. JP Wins. Wager bonus amount x30 within 90 days. Wagering req. vary by game. UK only – deposit balance is available for withdrawal at any time.
Adopting a single provider approach, Royal Panda live casino includes gold standard tables from Evolution Gaming. Blackjack, roulette and other games sit in a separate section on site for quick access. Featuring favourites such as Immersive Roulette, Blackjack Party and Baccarat Squeeze, they’ve laid out fantastic felt at your fingertips. However, the jewel in their crown is the collection of dedicated tables that are played in a deep red room with an occasional appearance from the mascot himself.
Upon sign-up, the friendly bear gives new players varying welcome bonuses, depending on the location they choose to play from. Clicking the Play button will reveal what you’ll get as a registered player. Aside from this friendly introduction, their promotions page is filled with frequent offers, like their Lucky 21 one, where bonus money is up for grabs on their blackjack tables.
Rewards are rolled out for Royal Panda VIP players through its multi-level Loyal Panda Programme. Through real money wagers, users are able to progress over four levels – bronze, silver, gold and diamond – and accumulate points. For example, play live roulette with a €25 wager and you’ll earn one point. Once you’ve collected enough, these can be used to redeem prizes including bonus money all the way to tickets to Las Vegas. The Rolex Submariner is our personal favourite!
RoyalPanda.com features an old-school design but the shades of deep black and red manage to make it pop. The standard navigational menus appear across the top but it’s especially nice to see the list of the day’s winners to the right of the display on desktop. Overall site itself can appear slightly cluttered but the search function and category filters make things easier on the eyes.
Image source: royalpanda.com, January 2019
This operator offers equally good functionality on both desktop and mobile. Although no Royal Panda mobile apps exist, the site is fully-responsive and accessible no matter your screen size, either through your browser or by scanning the QR code on their mobile casino page. The explore button makes it especially simple to navigate different areas of the PC site. This function is available on smartphone too however it’s less intuitive as it appears to the bottom right, behind the menu bar, rather than at the top left. Over time, we realised that this makes everything much faster, as all controls are at your fingertips.
With convenience in mind, numerous payment methods are available to Royal Panda players. These include VISA, MasterCard, Skrill, Neteller, Paysafe, AstroPay, DineroMail and Trustly, among many more. These options as well as their transaction time, minimum (€10) and maximum amounts (varying between €10,000 and €100,000), including any fees, are listed on their payments methods page. Both the deposit and withdrawal tabs are simple to use, with five steps to breakdown the process. Deposits are typically added instantly whereas withdrawals may take up to 24 hours to be processed, with the standard 1-5 working days to reach the player.
Royal Panda customer support is available daily, between 09.00am – 00.30am CET, through chat, phone (+44(0) 203 808 3530) and email ([email protected]). Should you require assistance but are unable to contact the English-speaking agents at a given time, you can request a callback. The help button, to the lower half of the screen, also features a detailed FAQ with everything from general information to common promotions questions.
09:00 – 00:30
+44(0) 203 808 3530
Royal Panda holds licences with the Malta Gaming Authority and the UK Gambling Commission. These organisations ensure that the company operates within the law and adheres to best practice. The site uses an Extended Validation (EV) SSL certificate, provided by Comodo, a rigorous level of authentication and all data is secured through a 256-bit encryption, so players can rest easy whilst placing their chips.
As seems to be the trend with online casinos, Royal Panda gives utmost importance to responsible gaming. Its players are able to set a variety of limits by accessing the my account page. These include session, deposit, loss and wagering restrictions. Users can also time-out or set a self-exclusion to their account. Their responsible gaming page features links to charitable organisations as well as filter software and other useful information.
What do you think of Royal Panda? Would you like to add anything based on your own experience there? If so, send us a quick message with your points at [email protected] We’ll get back to you as soon as we can but until then see how the Royal Panda facts listed at the beginning compare to those of other casinos ahead of signing up anywhere.
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