Game Experience: 9/10
Bonus & Offers: 9.4/10
Support & Payments: 8.6/10
If you’re a Nordic sports betting fan, the choice to play with this operator is simple. But what about live dealer games?
Well, with a selection of over 100 games from three industry-leading providers, a good mobile offering, 24/7 support and a myriad of payment methods, this operator is certainly setting itself up for success in this avenue too.
Find out the exact details of how they do it in our NordicBet casino review.
This casino was initially reviewed in November 2018.
NordicBet Casino Quick Facts
|Providers||Evolution Gaming, Extreme Live Gaming, NetEnt Live|
|Selection||Blackjack, Roulette, Baccarat, Poker, Other card games, Game show|
|Live casino promotions||Yes|
|Payment methods||Visa, Mastercard, Skrill, Neteller, Paysafecard, Trustly, Instant Banking|
|Compatibility||Desktop, Tablet, Mobile|
|Mobile apps||APK, iOS|
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New Players Bonuses
18+ T&Cs Apply – www.gambleaware.org
New Players Only; Live casino specific: yes; Minimum deposit: €0; Opt_in required: yes; Bonus code required: yes; Live casino contribution: 100%; Table restrictions: yes; Free spins: no; Validity: 30 days; New Players Only. Players must register a poker alias prior to activating the Welcome Bonus. Playing casino games in the poker software does not count towards clearing the bonus.
18+ T&Cs Apply – www.gambleaware.org
18+ T&C Apply – gambleaware.org
Valid for second time depositors or more.Offer valid once on the 21st of each month. £20 min. deposit. FP [FreePlay] expires in 14 days. FP valid for selected games. FP wins credited in bonus & capped at amount granted, exc. JP wins. Bonus wins capped at £500, exc. JP Wins. Wager bonus amount x30 within 90 days. Wagering req. vary by game. UK only – deposit balance is available for withdrawal at any time.
NordicBet live casino is brought to you by three big-name game providers – Evolution Gaming, Extreme Live Gaming and NetEnt Live. You’ll gain access to over 100 tables in total ranging from live roulette, blackjack and baccarat to other card games, and innovative titles such as Dream Catcher and Extreme’s Reel Roulette range. In addition, you’ll find a couple of bespoke twenty-one tables and little wheels too.
The NordicBet Live Casino FAQ answers all the common questions you may have regarding this area of their site from whether you need to download anything (you don’t, FYI) or what happens if you lose connection during a game. Back on the games page, each tile is oversimplified with only the title and provider on show. We’d like them to take a leaf out of other operators’ books, and add information such as minimum and maximum bet levels and RTPs. It’s our only gripe as there’s more than enough space for it on both PC and smartphone, but we’ll get into that later.
NordicBet welcome offers range from deposit matches to free spins and NordicBet no deposit bonuses, according to your country of registration. No matter what you find when you click that Play button, rest easy knowing that this operator’s acquisition team choose each one carefully to suit the conventional playing habits of your current place of residence.
Following that introductory offer, NordicBet promotions are plenty. Each one is categorised by the product vertical it relates to, and as expected, RNG games and sports offers take precedence over others. This isn’t to say that extra funds for live dealer tables do not come around often, and when they do you can keep tabs of them here. A view of your available, claimed and finished NordicBet bonuses can be reviewed by clicking your username and there’s also a field to enter any NordicBet voucher code you may have received from them. While these features don’t add anything to your gameplay per se, they do enhance the entire experience.
While most operators gloss over how their loyalty scheme works, the NordicBet VIP programme is pleasantly transparent and well-explained. You can access three levels of information – the reward status, how it works and an FAQ – on it from the NordicBet Casino Rewards tab beneath My Account.
So, how does it actually work? Well, upon registration, you’re automatically enrolled in their Casino Reward Programme that is based on two different structures – Player Points and Reward Points. Every cent you wager (on all games excluding live dealer ones disappointingly) earns Player Points and at the end of each calendar month these determine both your Casino Reward Programme level (calculated on the 1st of every month) and how many Reward Points you are entitled to. The latter can then be used to redeem extra cash to use across any of their products. FYI, 100 Reward Points (the minimum you can cash in) equate to €1 in cash.
Take a look at the table to see how it’s all broken down.
We certainly would like more operators to follow suit in being so candid about how their loyalty scheme works, and hope to see this operator adjust theirs to include all wagers ASAP.
A primary blue shade is the main colour of NordicBet online casino. This is accented by white, orange and green in what is a rather unconventional UX layout – at least that’s the impression the homepage gives. Curious to discover what the hidden parts of the site look like, we logged in on our Dell laptop and OnePlus 3T to explore. Here’s what we found.
Image source: nordicbet.com, January 2019
As we said, NordicBet.com’s landing page differs from that of other operators. While the standard Navigation bar and Promotional menu appears at the top in the typical way, the rest of the page is a gateway to four different sections of their site with an advert to download the NordicBet app (more on this in a minute) beneath this. It’s very grid-like in layout with distinct partitions for different components.
Their Live Casino area interested us the most but unfortunately, it needs some improvements. It follows the customary grid format, however, as we said earlier, they do not make the best use of the space they have. Each individual tile is slightly too large and could include game stats on it. Other areas such as the My Account and FAQ pages as well as text-heavy ones, are all fairly well-laid out and structured. Sure, some tweaks are needed here and there but we can’t complain too much.
We much prefer what NordicBet mobile casino looks like from the get-go. There’s a hamburger menu at the top left, a banner to promote their welcome offer on the centre of the page and direct access to each one of their seven types of products. On the homepage, you’re offered a glimpse into each product category which is preferable over what’s shown on desktop.
Their Live Casino page is also far better with appropriate sectioning for each game category and a view of the table limits, the availability of game features such as bet behind and the number of vacant seats too. The tech to showcase this on the site is clearly there so we’d love to see them implement it on PC as well. Carrying on from this, the My Account area (accessible from the silhouette icon) is also made for mobile.
As a pioneering brand for Nordic players and with claims to being home to a great sportsbook, we only expected to write positive things about this aspect in our NordicBet review. That being said, we pulled out the two aforementioned devices again to test our hypothesis.
Their desktop version works well with no lagging whatsoever. Since it’s fairly conventional in appearance, navigating to main areas of the site is incredibly intuitive. Any game we accessed (we’re partial to Evolution Double Ball Roulette) loaded in an instant and the quality of the stream remained stable throughout.
As for your interaction with it, there’s a search function, however, this only appears on the Casino tab despite the functionality to use it across any product vertical. This should be updated to appear on most pages as necessary. This operator also adopts an on-site notification system (the envelope icon at the top right) to inform you of your current bonuses. For the most part, familiar functionality is there, you just might have to look for it a little harder than usual.
So, we might have begun reviewing the mobile version of NordicBet.com with a slight bias but it not only looks good, it works well too. As we mentioned above, game stats are visible and on top of this, the Search bar is also fixed on all pages of the site. While the Hamburger menu is intuitive enough to use, perhaps the next phase of their smartphone product could include a thumb nav for increased ease of use. Yes, these features are not necessarily the most noteworthy but the contrast between PC and mobile is so evident that we just had to mention it.
NordicBet apps for Apple and Android are available on the App store and as an APK respectively. As the latter is more complex to download, the operator created a step-by-step guide to installing the Android APK file found on their site. You’ll first need to accept apps from unknown sources within your phone’s settings but once that’s done, it’s a breeze. As is commonplace, both are reskins of the standard mobile site with no added features or functions, so installing either comes down to whether or not you’d prefer an extra icon on your home screen.
A myriad of payment methods is placed at your fingertips when you’re ready to become a depositing player. These include debit/credit cards, e-wallets and local ones that will vary depending on your location. Their Deposit page is simple to use and clearly displays all the need-to-know information which we’ve summed up in the table above for you.
The NordicBet Withdrawal page is identical and equally as straightforward to use. Every transaction is PCI DSS compliant meaning that sensitive information is hosted with a PCI compliant hosting provider. Keeping track of your financial activity is simple with a highly detailed, full account summary divided based on your activity across the four main areas of the site. The Balance tab on the Nav bar shows withdrawable funds and bonus money separately which allows you a view of your account’s true monetary status at a glance.
English-speaking customer service representatives are approachable through NordicBet live chat, phone and email 24/7 while agents who speak other languages work on a shift basis. Their Help Centre page proudly boasts of the Betsson Group’s win as Customer Services Operator at the EGR Operator Awards in 2017, which this operator can stake claim to as part of that company. They also run a full help centre that’s split into fourteen categories and incredibly easy to use with the option to rate whether the reply was helpful or not.
+356 2260 3046
This operator’s website is run by BML Group Ltd, part of the Betsson Group, that is based out of Malta and therefore licensed by the Malta Gaming Authority. This regulatory body is responsible for governing all gambling-related activities, both online and offline, in its related jurisdictions. Although we didn’t come across a badge in the footer of the site, DigiCert’s site confirms that they’re SSL certified meaning that any data transferred from you to them is completely secure. Their Privacy Statement page outlines what data of yours is retained by them, how, for how long and so on while their Terms and Conditions page covers anything more you need to know.
The NordicBet responsible gaming element of your account is accessed by clicking your username and going to the Play Budget tab. From there you can access general information, a self-assessment test and the tools to set a deposit limit and self-exclude. Additionally, the operator also updates players on the total amount wagered and their net winnings every 60 minutes to serve as a reminder of how much is being bet. Their efforts are fairly conventional, so we’d like them to offer more varied gaming limits to suit the varied gambling habits of their players.
NordicBet went live when “when the Olympic torch was lit on February 8, 2002” as a Nordic sports betting site. In over a decade of operation, this online casino has expanded its offering and reach to numerous product types and countries in Europe. It has been wholly-owned by the Betsson Group since 2012 and employs over 200 individuals to serve over 90,000 customers.
What’s your opinion on our NordicBet casino review? Share your thoughts and experiences, good or bad, at [email protected] and we’ll review them to see if any updates are necessary. Until you hear back from us, see how NordicBet compares to other online casinos before you sign up.
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