Here at LiveCasino.com we aim to provide genuine, experience-based casino reviews.
In order to reach our overall verdict, we take into consideration three main areas of criteria; Gaming Experience, Design & Payments and Bonuses & Support. By exploring each of these areas, we pull apart the principle aspects of your player experience and score accordingly to bring you an overall assessment of what’s available. Of course everything is subjective and things change daily, so be fully aware that we’d welcome your opinion and observations on these live casino operators too.
We assess each operator’s live casino lobby, their selection and variety of games as well as the number of providers they work with.
We rate casinos based on their selection of VIP tables, the availability of higher-stakes playing surfaces and any tailormade loyalty programmes that we are aware of.
DESIGN & PAYMENTS
APPEARANCE AND DESIGN
Here we appraise the overall look and feel of the site. Casinos rack up more points if their website is intuitive, easy to navigate and is consistent across different devices and apps.
TECHNOLOGY AND FUNCTIONALITY
This aspect is all about the casino’s ease of technological use. Casinos receive added points for unique interface features and functions that contribute to a faster and more reliable experience.
DEPOSITS AND WITHDRAWALS
We evaluate the choice of accepted payment methods, deposit and withdrawal procedures for each operator. Casinos whose processes are plain simple, prompt and well-explained on site score higher.
BONUSES & SUPPORT
WELCOME BONUSES & PROMOTIONS
We find out if the generosity, frequency and originality of an operator’s welcome bonus and promotions are specific to their live casino games, and if so – are they any good?
We test the accessibility, availability and level of assistance offered by the casino’s customer service centre. Native, 24/7 support through phone, instant chat and emails with prompt, quality replies clearly score higher.
Here we review the importance that the operator gives responsible gaming by evaluating the tools they offer and how easy these are to access and utilise.