Genting Casino

Overall

9.5/10

9.5/10

Game Experience: 9/10

9/10

Bonus & Offers: 9.4/10

9.4/10

Support & Payments: 10/10

10/10

Why play at Genting Casino?

Genting online perfectly mirrors its real-life product. It’s polished, professional and quality-focused which can easily be seen on entry to any one of their bespoke tables. Their live casino specific promotions and the flexibility in how to join their VIP programme is especially good. We hope to see improvements to their mobile apps and game selection, and will keep you posted on any updates. For now, we here at LiveCasino.com recommend a try!

This casino was initially reviewed in October 2017.

Genting Casino Quick Facts

ProvidersEvolution Gaming
SelectionBlackjack, Roulette, Baccarat, Poker, Other card games, Game show
Live games65
Live roulette16
Live blackjack33
Live baccarat9
Other7
Bespoke tablesYes
Live casino promotionsYes
VIP programmeYes
Payment methodsVisa, Mastercard, Maestro
Customer support24/7
CompatibilityDesktop, Tablet, Mobile
Mobile appsAndroid, iOS

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New Players Bonuses

100% Welcome Bonus up to £200 & 20 Free Spins

New Players Only; Live casino specific: no; Minimum deposit: £20; Opt_in required: yes; Bonus code required: no; Wagering requirement: 50X; Live casino contribution: 10%; Table restrictions: yes; Free spins: yes; Validity: 15 days; Free spins games: Dream Catcher. Max bonus bet of £5. ree Spins: Available after deposit bonus is redeemed/lost, credited as £2 bonus.

Active Promotion

Bet on football, earn Live Casino bonuses

18+ T&C Apply – gambleaware.org

Valid for second time depositors or more.Offer valid once on the 21st of each month. £20 min. deposit. FP [FreePlay] expires in 14 days. FP valid for selected games. FP wins credited in bonus & capped at amount granted, exc. JP wins. Bonus wins capped at £500, exc. JP Wins. Wager bonus amount x30 within 90 days. Wagering req. vary by game. UK only – deposit balance is available for withdrawal at any time.

What makes Genting live casino standout

Genting live casino brings its genuine experience to your screen with superior skill. Its lobby is filled with some of the best-known titles from Evolution Gaming including live blackjack and baccarat. The true delight of this experience is their selection of bespoke tables based on their exclusive Crockfords location in Mayfair. Each detail has been recreated such that you can pull out and play in one of the oldest gaming clubs from the palm of your hand.

Genting Casino bonuses

New players of Genting casino will receive a welcome bonus that may include free spins and a deposit bonus, depending on where they’re wagering from. Simply press the Play button to reveal what you’ll get as a member of this online casino and rest easy knowing that the casino selected one to suit the typical playstyles of your region. Their promotions page features all the latest offers including mystery cards, roulette-specific bonuses and more, so there’s plenty to pick from.

Genting VIP players

High-rollers reap world-class rewards through the Genting Black VIP Scheme through direct communication from the Genting loyalty team. In this scenario, player accounts are reviewed on a weekly basis and a tier – bronze, silver, gold or diamond – is applied to your account. Benefits include increased table limits, exclusive offers, cashback on losses and enhanced redemption rates on Genting Points.

Appearance and Design

Upon loading Genting.com, you’ll immediately notice that the luxe look of their locations has been captured in the site’s design. It’s dark and sleek with black as the predominant colour as well as accents of red throughout the menus and the images. The placement of navigation bars and other menus is intuitive with easy access their selection of live casino tables. Overall, it’s very clean and the game tiles take centre stage with the option to read a summary and information before load the felt.

Genting Website

Image source: gentingcasino.com, January 2019

Technology and Functionality

All the most popular payment methods are accepted by the Genting Casino Cashier. These include Maestro, Visa Delta, Visa Debit or Visa Electron cards and Visa or MasterCard credit cards with a minimum deposit/withdrawal of €10. Genting Black Gold level members may deposit/withdraw at least €50 via Skrill. Players can also make payment requests at any one of this operator’s land-based casinos.

Deposit and Withdrawals

All the most popular payment methods are accepted by the Genting Casino Cashier. These include Maestro, Visa Delta, Visa Debit or Visa Electron cards and Visa or MasterCard credit cards with a minimum deposit/withdrawal of €10. Genting Black Gold level members may deposit/withdraw at least €50 via Skrill. Players can also make payment requests at any one of this operator’s land-based casinos.

Customer support

Genting customer support is available 24/7 (excluding Christmas Day) through instant chat (accessible through the live help icon), email (support@gentingcasino.com) and telephone (0800 327 7203). There is also the option to request a callback if you’d prefer to be contacted by an English-speaking agent. A detailed FAQ is also available for you to refer to.

Chat Icon

Instant Chat

24/7

Email

Email

support@gentingcasino.com

Phone

phone

0800 327 7203

Licensing, Security and Fairness

This online casino is owned and operated by Genting Casinos UK Limited which is licensed and regulated by the UK Gambling Commission. Any player information is processed using ISO27001 compliant procedures, transferred with a minimum of 256-bit encryption and stored electronically. It is protected through means of SSL, a firewall and encryption technology.

Responsible gaming

As a well-established brand, Genting Casino recognises the importance of responsible gaming. This is apparent as new players are to set limits on registration or at a later stage by accessing my account on site. There’s also the option to set time alerts, timeout and self-exclude. A checklist, self-assessment as well as links to charitable organisations and complaints arbiters are also mentioned.

About Genting Casino

Founded in 1965, Genting Casino is an international brand with decades of experience in operating and marketing its casino product. It’s headquartered in the Wisma Genting in Malaysia, and with over 47 locations in the UK, its presence in the marketplace is unprecedented.

What do you think about Genting Casino?

What do you think of Genting Casino? Would you like to add anything based on your own experience there? If so, send us a quick message with your points at feedback@livecasino.com. We’ll get back to you as soon as we can but until then see how the Genting Casino facts listed at the beginning compare to those of other casinos ahead of signing up anywhere.

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