21.co.uk logo white

Overall

7/10

7.2/10

Game Selection: 7/10

7/10

Bonus & Offers: 7.4/10

7.4/10

Support & Payments: 7/10

7/10

Why play at 21.co.uk?

Fancy playing live casino for free? If your answer’s Yes, then that’s your first reason to sign up to 21.co.uk.

This suave and sophisticated casino has laid a solid foundation for itself through its partnership with Evolution Gaming. With a no-fuss approach to delivering their product to players and swift support, find out why else it’s worth a try in our 21.co.uk review.

This casino was initially reviewed in June 2018.

21.co.uk Quick Facts

ProvidersEvolution Gaming
SelectionBlackjack, Roulette, Baccarat, Poker, Other card games
Live games60
Live roulette11
Live blackjack8
Live baccarat36
OtherYes
Bespoke tablesYes
Live casino promotionsYes
VIP programmeYes
Payment methodsVisa, Mastercard, paysafecard
Customer support08:00 – 24:00, Mon-Sun
CompatibilityDesktop, Tablet, Mobile
Mobile appsAndroid, iOS

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New Player Bonuses

£50 First Deposit Welcome Bonus

New Players Only; Live casino specific: no; Minimum deposit: £10; Wagering requirement: 40X; Table restrictions: yes; Free spins: no; Validity: 30 days; £5 max stake with bonus. Not all games contribute. Unable to place sports bet whilst having an active casino bonus.

£50 First Deposit Welcome Bonus

New Players Only; Live casino specific: no; Minimum deposit: £10; Opt_in required: yes; Bonus code required: no; Wagering requirement: 40X; Live casino contribution: 9%; Table restrictions: yes; Free spins: no; Validity: 30 days; £5 max stake with bonus. Not all games contribute. Unable to place sports bet whilst having an active casino bonus.

£10 Free No Deposit Bonus

New Players Only; Live casino specific: no; Minimum deposit: £0; Opt_in required: yes; Bonus code required: no; Wagering requirement: 99X; Table restrictions: yes; Free spins: no; Validity: 7 days; £5 max stake with bonus. £50 max withdrawal for non-depositors. Not all games contribute. Unable to place sports bet whilst having an active casino bonus.

Active Promotion

Bet on football, earn Live Casino bonuses

18+ T&C Apply – gambleaware.org

Valid for second time depositors or more.Offer valid once on the 21st of each month. £20 min. deposit. FP [FreePlay] expires in 14 days. FP valid for selected games. FP wins credited in bonus & capped at amount granted, exc. JP wins. Bonus wins capped at £500, exc. JP Wins. Wager bonus amount x30 within 90 days. Wagering req. vary by game. UK only – deposit balance is available for withdrawal at any time.

What makes 21.co.uk live casino standout

21UK live casino set itself up for success by partnering with industry-leading game providers, Evolution Gaming. You’ll find 60 variants of their four main games – blackjack, roulette, baccarat and poker – on site including standouts such as Lightning Roulette and Dream Catcher. With all that choice, you’re bound to find one that suits your playstyle. To make picking a seat even easier, there’s the option to filter blackjack tables by the minimum and maximum amount you’re willing to bet. And, if betting behind isn’t your thing, you can choose to hide full tables. We’d like to see similar features applied to the other game categories as well.

Their bespoke offering is the exclusive 21.co.uk blackjack table, also brought to you by Evolution. It’s ideal if you prefer staking your chips in the evening as it’s open daily from 3pm to 3am and comes with €5 and €10,000 minimum and maximum bets. While it isn’t as extravagant as other branded tables we’ve seen, the game plays well and its vast wager levels make it one to try.

A nice touch to the 21.co.uk offering is the game information that complements it. While it’s not as detailed as our guide to casino games, it’s nice that they put the effort in to providing players with extra knowledge.

21.co.uk bonuses

21.co.uk offers different welcome bonuses depending on where you’re playing from including free bonuses and deposit matches. Follow the Play button to see what’ll you get as 21UK player and rest easy knowing that what you’ll find has been tailored to suit the playstyles of your region.

If you’re not much of a bonus hunter, you can choose to opt-out altogether and go straight to receiving 21UK promotions. The campaigns we came across were related to slots however their Table Rewards Club seems promising as it offers exclusive bonuses and promotions to players via email, SMS and telephone. Deposit matches, tournaments and more were also previously on offer so keep an eye on our current campaigns list for the latest 21.co.uk promotions.

21.co.uk VIP players

21UK alludes to offering a VIP programme however specific information on this is not readily available on their website. They claim to have 24/7 VIP support, account managers and exclusive VIP bonuses, gifts and events. At the time of writing this review, we hadn’t reached VIP status yet, so we’ll report back down the line. What we are certain of is their VIP table selection. Evolution titles such as VIP Roulette and Blackjack Diamond as well as their Salon Privé, where you play one-on-one with your own live dealer, create a true VIP experience.

Appearance and design

21.co.uk knows how to make a good first impression. Its black and baby blue colour scheme – which remains consistent across the site – exudes sophistication while their James Bond-esque mascot and Bond girl lookalikes only add to that feeling. Immediate promotional imagery features felt and chips which lends to promise of their live casino offering. Read on to find out more about how the site looks on desktop and mobile.

21couk Website

Image source: 21.co.uk, January 2019

Desktop Website

The layout of 21.co.uk is centred – it almost looks like a full-width page – and all areas of the website are laid out where we expected to find them. Games, promotions, payments and support sit in a standard navigation menu at the top right for quick access. Beneath this, you’ll see categories of games made up of tiles for each individual title. It’s all pretty bog-standard but easy on the eyes so it’s fine by us.

Mobile Website

21UK on mobile is identical to the desktop site in overall appearance. The promotional banner and grid of games are still present while other parts of the site are accessible from the hamburger menu at the far right. The single-page format is utilised on their text-heavy pages too which could be adapted for smaller screens for better readability. Again, it looks neat, but a few updates would be more than welcome.

Technology and functionality

Coded in HTML5 and JavaScript, 21.co.uk was built to perform well but does it succeed in practice? Let’s take a look at how it works on an HP laptop, OnePlus 3T and an S9 Edge.

Desktop Website

Their desktop site functioned well on the HP laptop we tested it on with no lagging despite it not being responsive. Creating our account via PC was incredibly straightforward to do and navigating between various parts of our account was quick. The HTML5 games we played ran smoothly and as the number of tables we tried added up, we noticed a list of recently played games accumulating to the left of our display. That’s definitely handy for instant access to your favourites of the moment!

Mobile Website

In terms of tech and functionality, the mobile version of 21.co.uk is pretty much the same as the computer version. Certain parts have been scaled down and adapted for smartphones such as the navigation bar and play and game info buttons. In general, it’s nothing to write home about, and with a few online casinos beginning to position themselves as gametech companies, we look forward to experiencing some unique innovations from their development team.

21.co.uk casino apps

If you’re a mobile casino player, then you’ll be pleased to know that Apple and Android 21.co.uk apps are available. Both are updated monthly, however, their design and functionality are almost indistinguishable from the mobile version of the site. Even so, we recommend downloading the one that suits your device for ease of use.

Deposit and withdrawals

Ready to become a depositing 21.co.uk player? Well, you’ll find the most common payment methods – namely Visa, MasterCard and Paysafecard – at your fingertips. Each one comes with a reasonable minimum deposit of €10, no fees and immediate processing times. The deposit page is simple to navigate however we hope that more payment options are made available in the future.

As is industry practice, withdrawals can be made to the same payment method of your deposit (excluding Paysafecard) and you’ll be required to enter your bank details in order to request your winnings. The withdrawal page is equally as uncluttered so doing so is no hassle. The minimum withdrawal amount is €10 while large amounts are paid in monthly instalments. Winnings are processed within 3-5 working days (i.e. excluding weekdays and bank holidays).

Customer support

21.co.uk customer support is available through two channels (chat and email) where agents are contactable daily between 08.00 – 00.00. We spoke with them at around 4pm to ask a quick query about the games on offer and although we were placed in a queue for around a minute, our questions were replied to promptly and professionally. If you need to contact an agent outside of the aforementioned hours, you can contact them on support@21.co.uk.

Chat Icon

Instant Chat

08:00 – 24:00
Mon – Sun

Email

Email

support@21.co.uk
verifications@21.co.uk

Phone

phone

N/A

Licensing, security and fairness

Operated by the LeoVegas Gaming Group, 21UK holds licences with both the UK Gambling Commission and the Alderney Gambling Control Commission. This means that you can rest assured that any activity is vetted and governed by the highest gaming body in Britain. The company is also transparent about its privacy policy which is detailed on the site. They comply to both the Maltese Data Protection Act as well as the recent GDPR.

Responsible gaming

Due importance is given to providing players with the necessary means to control their gambling through internal and external 21.co.uk responsible gaming tools. The way the information is presented is somewhat overwhelming but it’s well-explained, which is exactly what you need if you’re considering applying gaming restrictions to your account. We expect more tools such as loss, session and wagering limits to become available to give customers a stronger handle on how they choose to play.

21.co.uk Responsible Gaming

About 21.co.uk

Based in Malta and founded in 2013, 21.co.uk is a promising player in the industry. Previously operated by IPS, this online casino forms part of the LeoVegas Gaming Group as of January 2018. This acquisition falls under the mobile gaming company’s brand RocketX and includes sister companies such as BetUK and Pink Casino. While 21UK still have some kinks to work out, we anticipate great things to come now that they operate under a global brand.

What do you think about 21.co.uk?

What do you think of 21.co.uk? Would you like to add anything based on your own experience there? If so, send us a quick message with your points at feedback@livecasino.com. We’ll get back to you as soon as we can but until then see how the 21.co.uk facts listed at the beginning compare to those of other casinos ahead of signing up anywhere.

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