About Royal Panda

Overall score: 4.5
Games selection
Bonuses and offers
Support and payments

About Royal Panda

Royal Panda, being founded in 2014, is a relatively young casino when compared to some of the old-timers like 888 casino for example. As the name implies, their mascot is a panda that is shown quite prominently throughout their offering. The Malta-based casino offers live table games as well as slots and a sportsbook. They’re friendly, laidback and user-focused - but can you have a “royal good time” with these casino pandas? Let’s find out at LiveCasino.com.

PROS AND CONS

Pros
Cons
All major casino games are covered
No native-speaking customer support and no 24/7 support
Bespoke tables powered by Evolution
Game provider selection is not very wide
In-game deposits available
No smartphone/tablet app
Loyal Panda program for VIP players quite impressive
Live casino specific promotions

PRODUCT OFFERING

Let’s talk about Royal Pandas game offering for a minute. We’ve already touched upon it - their main games consist of Evolution Gaming titles. While the Royal Panda tables are present, even those are powered by Evolution, which is definitely worth a mention. Royal Panda Live Roulette, Dream Catcher and several Blackjack versions are available, so the roster of games to choose from is definitely enough to keep you busy for quite some time. We would love for the Royal Panda casino to up their game when it comes to variety however.

Royal Panda CASINO BONUSES

When entering a new casino, the welcome offer is surely under the top 3 of interests for the player. The welcome offer is not an exclusive live casino bonus. It CAN however be played with live table games with a lower wagering contribution set in place. The bonus sits - as common in most casinos - separate from the real money balance. It is a solid, however a bit uninspired offer, that is clear and straightforward enough.

Royal Panda
Up to $100 CAD welcome bonus your first deposit

VIP Players

“You play, we pay!”, that is the slogan Royal Panda chooses to use for their VIP program and it’s quite adequate, we find. The program itself is broken up in so called loyalty levels, namely bronze, silver, gold and finally diamond. These loyalty levels are earned with the accompanying points by playing your favorite live casino games and slots alike. A nice concept, which goes down easily and the gifts that can be bought are pretty sweet too.

USER EXPERIENCE

APPEARANCE & DESIGN

When it comes to the appearance, this casino lobby is a double-edged sword. The positives first; the site is easy to navigate, with a wealth of info and the navigation bar at the top - the menu itself makes finding your favorite games a breeze. The downside to all of it is really that the page seems slightly outdated and cluttered in most other areas, which is a shame considering the menu design is pretty good. Royal Panda has a mobile page too, which leaves everything you need exactly at your fingertips.

TECHNOLOGY & FUNCTIONALITY

Let’s get one thing out of the way first; the experience Royal Panda tries to conjure here is solid throughout. Both mobile and desktop function the way they should and we haven’t encountered any hick-ups in our testing so far. There’s no smartphone app available, however the mobile site works just fine as is. Scanning the QR code will enable you to access the site on mobile devices, which we found was a cool touch. The best part comes last though however - Evolution’s in-game deposits can be used on both devices, which will make many a player happy.

DEPOSITS & WITHDRAWALS

Deposits and withdrawals are straightforward. Processing a withdrawal after a hopefully hefty win takes 24 hours in general - check out this link for detailed information on that. The list of payment methods involves the usual suspects, such as VISA, Mastercard, Paysafe etc. Neteller and Skrill make an appearence too, all in all you can expect all the security and well-known payment methods you find in any casino.

CUSTOMER SUPPORT

The customer support is purely English-speaking, great for Canadian players. Available via phone daily from 09:00 – 00:30 (CET), the same goes for the chat option. We found the support very helpful and friendly, which is a big bonus for an online casino. You can access their help-center by pressing the “Help” button on the upper right hand side of the page.

LICENSING, SECURITY & FAIRNESS

Royal Panda uses an Extended Validation (EV) SSL certificate which offers the most stringent level of authentication available. The certificate is provided to Royal Panda by Comodo, a global leader in online security. All data on Royal Panda’s website is secured through 256-bit encryption.

OUR VERDICT

Our Royal Panda Review has shown one thing for sure: the casino is player-centric and loves what they do, with a vast selection of Evolution-powered games and a friendly and unique panda character branding. Their VIP programme is solid and bespoke tables just add to the fun. If we’d have to mention a few things to improve, it’d be the lack of a mobile app and the slightly antiquated page-design. Should these regal cat-bears up their game in that regard, you’ll hear from it first at LiveCasino.com.