‘We are live casino on mobile’ LeoVegas is the epitome of live casino - and we at LiveCasino.com have a passion for companies that embody exactly that. Founded in Sweden in 2012, this operator set out to be the numero uno in mobile gaming and to offer the greatest gaming experience there is. Their catalogue of table games is truly impressive and that is no doubt part to the fact that their multi-provider approach is equally astonishing. This casino lion claims to be the King of Mobile Casino - let’s find out if that’s the truth, bit by bit in our LeoVegas review.
The LeoVegas Live Casino has a vast library of products it expertly puts into different verticals, but of course we focus mainly on the live table games. Launched in May 2016, this operator created its own dedicated area for live casino on site as well as its tailor made Chambre Séparée that really impresses. Home to many live table games from well known operators such as Evolution Gaming, NetEnt Live and Authentic gaming, LeoVegas product offering surely leaves nothing to be desired.
Let’s talk about the bonus program of this casino lion for a while. LeoVegas live casino welcome offer is a generous “ “ CAD on the first deposit and 222 free spins in total, divided over your first four deposits. This offer can be used on any live game and comes with a 70x wagering requirement. Their latest live casino bonus offerings include cash drops, additional deposit bonuses and free spins that can be found on LeoVegas’ Promotions page. Long-running campaigns with leadboards, draws, cash prizes and all-expenses paid trips add a longevity to their programs that most other casinos are lacking. Neat!
A big part of any casino bonus is how they treat their VIP players. At LeoVegas those extra determined casino afficionados are given everything they deserve. Their VIP team knows exactly how to reward such players, with regular promotions and special bonuses. Even events such as concerts, trips to exclusive land-based casinos are included. Last but not least the VIP area in LeoVegas Chambre Séparée really gives off the feel of exclusivity.
LeoVegas shows color - and their color is a bright and vivid orange, of course with the prominent Leo logo in full spotlight. Your next glance will undoubtedly wander over to their latest promotions and of course all the big casino games you could possibly want. The different categories of real casino tables sit separately in the navigation bar at the top on any device, be it mobile or desktop. Access to your favorite games such as live roulette or blackjack is a breeze. The whole page is well laid-out and intuitive menus guide your way and feel pretty smooth overall. The only downside we could find is that accessing the menu and search bar isn’t really intuitive.
LeoVegas Casino has been a customer-driven company, ever since it’s inception. That is shown in their mobile-first approach and innovation, with a site that is fully responsive and also one of the fastest available. It’s accessible via desktop and made to measure Android and iOS apps alike. A few features such as the in-game deposits which really is pioneer work we might add, really surprised us. In May 2017 new features such as the view of seat availability and recent roulette numbers were added and table information as well as the Blackjack Collections section were introduced to the site - welcome additions we say. Further enhancements such as the navigation bar at the bottom on smartphone were added too. With all this development going on, we’re almost certain LeoVegas will continue with these improvements and we can’t wait to see what else this lion has up his sleeve.
Payment methods are abundant at LeoVegas and CA players can benefit from a huge array such as Neteller, Mastercard, Visa, Skrill, Paysafecard, PayPal and online bank transfer - to online name a few. A minimum 10 CAD deposit can be easily made via the deposit tab and funds should become available instantly. Their withdrawal page is also equally straight-forward to use. The minimum withdrawal amount is 20 CAD and there is no maximum amount per se. Such requests are typically processed within 12 to 24 hours.
LeoVegas customer support is available 24/7 through instant chat, phone (CA Free Phone: 0808 189 0184) and email (email@example.com). Our experience with agents was pretty good overall. Any queries we had were handled immediately and to a more than satisfactory level. The only downfall is that they seem to have overly-complex procedures in place which delayed the resolution on some enquiries we had.
LeoVegas Gaming currently holds licences with the Malta Gaming Authority, the UK Gambling Commission and the Revenue Commissioners in Ireland. In part, these organisations monitor the fairness of all games, customer terms and so on. The site is protected through a 2048-bit SSL certificate from Digicert. We were truly impressed by the availability of this information and the importance they give to online security.
LeoVegas Group also regards responsible gaming highly. Players are able to set account, time and monetary limits as they see fit. They’re also able to take a self-assessment test and pause their account. The responsible gaming page includes links to charitable organisations and tools which allows users to block gambling sites on their devices.
We’ve come to a conclusion and the verdict is pretty clear. The LeoVegas Live Casino truly is a lion of the business. Their scale, constant strive for exceeding business standards and support have truly impressed us. Choice is one of their biggest strengths the plethora of providers on offer mirrors that. Experience land-based and studio casinos in lightspeed and dive into their awesome Chambre Séparée, a unique experience awaits wherever you look. As long as LeoVegas continues to improve and develop their live casino offering, we at LiveCasino.com can’t wait to see what else this head of the pride has to offer in the future.