Guts.com from the beautiful country of Malta prides itself on the huge and divers game selection they offer, and with good reason! Sports, live betting, slots and Live table offerings are topped off with poker - a pretty rare combination in the business. But how does Guts fare in general? We take a look at their welcome offers, their products and the overall ins and outs, before we come to a final conclusion at LiveCasino.com.
As already touched upon, Guts has a huge selection of different games, and that includes poker and a sportsbook. The usual suspects found their way into this library, such as Roulette, Blackjack, Baccarat and Dream Catcher - plus of course several variations of them. There’s Guts Exclusive games too, which is always welcomed, it helps creating the brand and an identity which this casino - being very young - desperately needs. Overall the product offering is solid, but sadly nothing we haven’t seen before.
For Canadian players there’s a straight-up welcome offer of 100% for your first deposit - up to 500 dollars + 100 free spins. It isn’t purposefully made for live table players, which is a bummer, we would love to see a specific live casino bonus here, but maybe the company will follow suit someday. After that promotions like the Double Deal Monday, the Thursday Triple keep on coming, which we haven’t been able to test at the time of this review.
Introducing: the Guts Loyalty Squad. Behind this admittedly cool name, hides the VIP program of this entertainment newbie. The list of benefits this program inherits priority payouts, squad only offers and bonuses, anniversary and birthday bonuses and a personal squad manager to go along with it - we absolutely love it! While this might not be the only online establishment on the planet to host such an array of features, the combination of all of them sound pretty neat overall. Nailed it!
Appearance & design. At first glance there’s nothing special about Guts lobby, but it isn’t all as it seems with this one. There’s an underlying simplicity and genius when it comes to their navigation and setup overall. The style is modern and almost plain, definitely not the classic casino look here. You can find everything you’re possibly looking for with 2 clicks or less, but with it comes a little bland taste in our mouths; a little more excitement would definitely be appreciated.
The desktop and mobile versions of Guts are two completely different things entirely. While the desktop has the advantage of making use of a big screen, the mobile is heavily restricted and greets you with a simple 3 part interface; Go to sports, go to casino and go to poker. While the actual mobile page seems well optimized, at the end of the day, it comes down to personal taste and every player is still able to find exactly what they’re craving. The games open fast and play smoothly on either devices though, which is always a good sign.
As with most casinos nowadays, Guts.com features a vast array of different payment methods. VISA, Mastercard, Neteller - you want it, you got it. We haven’t been able to test the actual withdrawal process however, but depositing money was a breeze and couldn’t be simpler - we have a strong feeling that the withdrawal process will be as simple and straightforward as anything Guts had to offer so far.
Here’s where this casino really started to shine. We pretty much bombarded the customer support with random questions about their offerings, yet the English speaking support agent kept friendly and calm, always ready to help. This is how it should be! Our questions were answered promptly and satisfactory.
Our Guts review had to check out the licensing, since that will determine what games you’re being able to play. Guts is operated by MT SecureTrade Limited, a company incorporated under the laws of Malta. MT SecureTrade is also licensed and regulated by the UK Gambling Commission under the licence: 039575-R-319439-005 (issued on 13 August 2015).
Responsible gaming is taken very seriously here. During our conversation with one of the support agents, we asked what makes Guts so different from other casinos and guess what? The agent mentioned how important responsible gaming is for them, reinstating that they take pride in their processes overall. Timeouts, self exclusion and limits are all set without a hassle and that’s how it should be.
So, there we have it dear players, Guts delivers a very solid and simple gaming experience, that has you curled up save in their arms, but never really delivers that final wow factor - we’d love to see the company put in some of that! It certainly isn’t for the lack of a decent VIP program and customer support however, which really impressed us overall. If you’re looking for a simple, yet enjoyable live casino offering - look no further than Guts.com.